• Free Shipping on orders over $200 (excludes WA, TAS, regional & remote areas).
• Same-Day Dispatch for orders placed before 2 PM Adelaide time (Mon–Fri).
• Accurate Address Required – lost or redelivery costs are not covered.
• No P.O. Boxes for large items; small items (<20kg) via AusPost only if pre-approved.
• Remote Area Surcharges may apply; orders may be canceled or adjusted.
• Return Shipping Not Covered.
• Terms subject to change without notice.

To be eligible for a return, the item must be unused, in original condition and packaging, with tags, and include proof of purchase.

Start your return by contacting sales@chargd.com.au. If accepted, we’ll provide a return label and instructions. Do not return items without prior approval.

For return questions, reach out at sales@chargd.com.au.

Damages and issues: Inspect your order on arrival and contact us immediately if it’s defective, damaged, or incorrect.

Exceptions: Sale items are non-returnable.

Refunds: After inspecting your return, we’ll notify you of approval. If approved, you’ll be refunded to your original payment method. Processing times may vary by bank or card provider.