Refund Policy

Refund Policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at  If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 

Unfortunately, we cannot accept returns on sale items.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please note that by providing your contact information, you are consenting to us storing and using your personal data for the purpose of contacting you in relation to this promotion and our products. We take data protection and privacy seriously and will not share your information with any third parties without your consent. All communications will have an opt out option. By submitting this form, you acknowledge and agree to these terms.

Connect with us!



Terms & Conditions: 

Open to Australian residents who have attended the Adelaide Motorsport Festival or who have followed any of the Chargd social media accounts.  

Promotion commences from Thursday 14 March to Sunday 31 March.  

Questionnaire must be completed, and consultation must be booked during this time period. 

Only one entry per person is allowed. 

The winner of the $500 Voucher will be selected at random and notified within one week of the promotion ending. 

The $500 Voucher cannot be exchanged for cash or other alternatives. 

Chargd reserves the right to modify or discontinue the promotion at any time. 

By participating in this promotion, individuals agree to be bound by these terms and conditions. 

This giveaway is not related to Facebook or Instagram.